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Subscription Policy

Subscription Policy

1. Introduction

Thank you for choosing The Kofe Company ("we," "us," or "our") for your coffee subscription needs. This Subscription Policy outlines the terms and conditions governing your subscription to our coffee beans and related products ("Subscription").

Please carefully read this Subscription Policy before subscribing to our services. By subscribing to our Subscription, you agree to comply with and be bound by the terms and conditions described herein.

2. Subscription Details

2.1 Subscription Plans: We offer various subscription plans, including different types of coffee beans, roast levels, and delivery frequencies. You can find detailed information about our available subscription plans on our website.

2.2 Subscription Period: Your subscription will be ongoing until you choose to cancel it. You can cancel, pause, or modify your subscription at any time through your account on our website.

2.3 Payment: By subscribing to our services, you agree to pay the subscription fee associated with your chosen plan. The subscription fee will be charged to your selected payment method on a recurring basis according to the terms of your chosen plan.

2.4 Shipping: We will deliver your coffee beans to the shipping address provided during the subscription setup. Shipping fees and delivery times may vary based on your location and subscription plan. You can update your shipping address in your account settings.

3. Subscription Changes and Cancellations

3.1 Modifications: You can make changes to your subscription, such as adjusting the coffee bean type, roast level, or delivery frequency, by logging into your account on our website. Any changes you make to your subscription will take effect with your next scheduled delivery.

3.2 Cancellation: You can cancel your subscription at any time by logging into your account on our website. Please note that cancellation requests made after a subscription renewal may not take effect until the following billing cycle. Refunds for cancellation requests may be subject to our refund policy, as outlined in our Terms of Service.

4. Billing and Payments

4.1 Recurring Payments: By subscribing to our services, you authorize us to charge your selected payment method for the subscription fee according to the terms of your chosen plan. The subscription fee will be charged automatically at the beginning of each billing cycle until you cancel your subscription.

4.2 Payment Information: It is your responsibility to keep your payment information up-to-date. If your payment method fails, we may suspend or cancel your subscription until the issue is resolved.

5. Refund Policy
Refunds for subscription fees are subject to our refund policy, as outlined in our Terms of Service.

6. Contact Information
If you have any questions, concerns, or need assistance with your subscription, please contact our customer support team at info@thekofecompany.com

7. Changes to this Subscription Policy
We reserve the right to update or modify this Subscription Policy at any time without prior notice. Any changes will be posted on our website with a revised effective date. It is your responsibility to review this Subscription Policy periodically for any updates.
By subscribing to our services, you acknowledge and agree to the terms and conditions outlined in this Subscription Policy.

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