Unfortunately, due to popular demand, some items do sell out quickly online – if you see something online that you want to have, be sure to snap it up quickly! If you do happen to miss out, contact us at info@thekofecompany.com and we will let you know if the item will come available again. Once we get a shipment of new stock and it becomes available for purchase, you will be sent an email informing you of the available new stock.

First, click on the “View Cart” link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart, as well as the quantities that you have chosen for each item. To change the quantity of an item in your cart, move your cursor to the box that appears under the “Qty” header for this item and type in the quantity desired, then click the “Update cart” link. Once you do this, the quantity and associated amount will automatically change and reflect the correct amounts for both the quantity and the cost.

You can delete any item in your cart by clicking the “Remove” checkbox to the left of that item and then updating your cart with the “Update cart” link.

Choose the product from the category page and you will be taken to the product page, choose the color, size, and quantity and then click on “ADD TO CART” and the product will be added to the cart. If you wish to checkout, click on the cart button on the right-hand corner and proceed to checkout or you can continue shopping.

To view the contents of your cart, click on the “View Cart” icon in the upper-right corner of your computer screen. Once you click on this icon, you can easily change the quantity you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the “Update cart” link. You can also delete any item in your cart by clicking the “Remove” checkbox to the left of that item and then updating your cart with the “Update cart” link.

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@thekofecompany.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

We typically only cancel orders if there’s a problem with stock, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end. We’ll always offer an alternative product and process your refund in full, as quickly as possible.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@jadlondon.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

Once your order is placed and processed, you would receive an email confirmation that includes all the relevant details regarding your order. Please know the shipping times for your order can be found on our Delivery page. If your order did not arrive within the shipping time, then email us at info@thekofecompany.com

If you have entered the wrong item, or even a wrong shipping address in your checkout, and the order is already placed, contact our staff within 12 hours atinfo@thekofecompany.com, with all your relevant details so that our team can promptly resolve the issue. If, for whatever reason, you have failed to notify our team within 12 hours of placing your order: Incorrect address: Still notify us, we will do our best to change the delivery address if the order hasn’t been delivered already. Or contact the address where you have sent the address. Only they will be able to return the package to you. Incorrect item: You will have to wait till you receive your items and then return them to us. In both cases, we are not responsible for the delivery charges if you incurred any.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Our Shipping partner is Royal Mail and DHL

Unfortunately, we don’t deliver on PO Box, BFPO, and APO addresses. You will need to provide us with full residential or commercial addresses.

We understand that you may not be available to receive your package. A signature is always required for the parcel. You can always track your package with the tracking code from the courier company. If you cannot track your parcel then email us at info@thekofecompany.com and we will track down your parcel.

Delivery times are usually between 7 am to 9 pm, local time. However, it can vary according to the country and the courier service. Once you have received the tracking number and shipping information. You can call the respective courier company to schedule delivery at your preferred time during business hours on the weekdays.

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal or Klarna. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Klarna website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our website once your transaction is complete.

All credit card transactions on the website are processed using a secure online payment gateway that encrypts your card details in a secure host environment. These details will be fully encrypted and only used to process card transactions that you have initiated.

We accept online payments through the most secured and military-grade encrypted payment platforms The entire The Kofe Company website is SSL Encrypted, so all your information, including the credit card details are absolutely safe.

Your card will be charged immediately when you place an order. Please make sure you have enough limit on your credit card, else the transaction would decline.

Once you have placed an order, you will receive an email confirmation listing all the relevant details of the transaction. Please make sure to check your spam folder as well.

We do not offer a refund or exchange.

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via info@thekofecompany.com with the details. We’ll respond within 48 hours.

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life. Simply buy a gift voucher instead

Some of our promotions will provide you with a discount code and they will expire after the promotion ends. The discount code will become invalid once it expires. Discount codes can only be applied to full-price items. Discount codes cannot be applied to sale or clearance items. For any other reason that the discount code doesn't work please email us on info@thekofecompany.com

On the checkout page on the top below the header click on “HAVE A COUPON?” and enter the coupon number to avail of the discount.

Email us at info@thekofecompany.com if the login page gives you an error other than ‘incorrect password’ or ‘incorrect email’.

If you have forgotten your password, then click on the ‘forgot password’ button on the login screen. You will be asked to enter your email address on the next page. Once you enter it and hit send, you will receive an email to change your password. Open the email, and click on the link to change the password. Another page will open where you can type in your new password.

Additional details can be found on the subscription page, but to sum it up succinctly: we deliver fantastic, delectable coffee to your doorstep in the quantity and schedule of your preference. It's a straightforward process, really!

As a subscriber, you have access to an account on our webshop. Simply click the button located in the upper right corner to log in (if you've forgotten your password, password resets are available). Once logged in, navigate to the subscriptions menu and choose the 'pause subscription' option. This will temporarily halt your subscription, and you can reactivate it whenever you wish. Please note that subscriptions paused for six months will transition to a 'pending cancellation' status.

Click on your subscription in the ‘upcoming orders’ tab. From here you’ll be able to update your next order date, skip an order, or change any specific details or your current subscription. This includes order frequency, quantity, and grind size.

All our delivery charges are pre-set by our courier company. We sell some oversized items which require a specialist courier company to fulfil the delivery, there is an additional charge for these. Also, our courier company consider some surcharge postcodes ‘Out of area’. There is an additional charge for these also. You can find a list of all [oversized items here] You can find a list of all

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.

Due to the delicacy of some parts we take extra care in the delivery of the item. These could include body panels and large bulky items. These are either available for collection from our branches or will be delivered to you through our branch network vehicles.

We offer a reserve and collect service. This is available on the checkout page. Please be aware, if the product is not available in a local store, you are unable to reserve it.

Our Roastery located in West Yorkshire does all the roasting.

We follow a sourcing practice called Direct Trade, not Fairtrade. When it comes to growing coffee, we trust it’s our producers who know how to do it best. Although Fairtrade has done so much for the coffee industry, it does come with certain restrictions which impacts how coffee producers work. We trust that the people we work with to ensure the quality and sustainability. That trust is built on a foundation of visiting producers every year to talk about how the coffee is farmed, how the waste products are handled, what happens to after using as well as a myriad of other questions that we always have in our hopes to learn as much about what makes the best coffee so great.

For optimal coffee storage, it is best to place your coffee in an airtight container and store it at room temperature, away from direct sunlight, whenever feasible. These conditions can help maintain the freshness and quality of your coffee beans, as exposure to these factors may lead to a decline in freshness and deterioration of the coffee.

When stored correctly and most importantly kept dry, coffee doesn’t go off. That being said, over time coffee loses its flavour characteristics. We recommend drinking your coffee between a week and a month, for optimal taste and maximum 6 months after roast date.

In the field of botany, a fruit refers to the seed-bearing structure found in flowering plants, also known as angiosperms, which develops from the ovary after the process of flowering. We won't delve too deeply into the intricacies of plant reproductive systems, but in essence, fruits are the parts that contain seeds. That's why virtually all fruits you can think of, such as tangerines, watermelons, and even tomatoes, contain seeds. In everyday language, we tend to use the word 'fruit' to describe the edible part of these structures. (Interestingly, coffee is technically a fruit, although you wouldn't typically consume it as such.) However, from a botanical perspective, the term 'fruit' encompasses any structure that contains seeds, including bean pods, corn kernels, and wheat grains – items that are not typically consumed directly. For our purposes, though, we are primarily interested in coffee beans. Coffee beans themselves are not fruits, but they are a component of a fruit. In fact, the coffee bean is essentially a seed of the coffee plant. To be precise, it's not a bean at all; it's simply a seed. (Although they do resemble beans, actual beans come from an entirely different plant family.) When coffee is harvested from the coffee plant, it is in the form of red or purple 'cherries.' These cherries grow alongside the coffee plant's green, waxy leaves. The cherries are, in fact, the fruits of the coffee plant. It takes nearly a full year for a cherry to mature and become ready for harvesting after the coffee plant has flowered (and around five years for a coffee plant to reach its full production capacity after being planted). Inside these cherries lie the coffee beans – the seeds. Typically, there are two beans inside each cherry, with the flat side facing inward and the rounded side facing outward. Approximately 5-10% of cherries contain only one bean inside, which is known as a 'peaberry.' These peaberries are smaller and more spherical than the usual flat-sided beans. Some coffee enthusiasts believe that peaberry beans have a superior taste, although this is subjective. It's possible that peaberry beans roast differently than regular beans due to their more even surface area. Certain suppliers meticulously select peaberries and market them separately to connoisseurs who believe in their higher quality. After the cherries are picked, they undergo a series of processes, including drying, milling, and roasting. Once they are prepared for use, they are ground to the desired consistency for coffee lovers' preferred beverages.

In the United Kingdom, espresso-based beverages are the standard choice, especially at prominent coffee chains found on major streets. When preparing a single espresso, a skilled barista typically uses anywhere from 7 to 11 grams of coffee. This coffee is firmly packed into a circular puck, through which hot water is pressurized, resulting in the creation of a small cup of espresso. Each of these petite cups contains a single shot of espresso, with its caffeine content ranging from 30 to 60 milligrams. When you request 'a single espresso' at a coffee establishment, you are likely to receive what's commonly known as a single or solo shot. Alternatively, you can opt for a double shot, often referred to as a doppio espresso, which will typically contain twice the caffeine content, ranging from 60 to 120 milligrams.

As a forward-thinking coffee roaster committed to excellence, we employ the term 'speciality coffee' to refer to coffee beans that have achieved a rating of 80 or higher as per the rigorous grading criteria established by the Speciality Coffee Association and Coffee Quality Institute. Our preference lies in sourcing coffee beans that attain scores of 82 or higher, with a particular focus on those exceeding 85 points. From a flavor perspective, there exists a noteworthy distinction between coffee rated at 80 and one that achieves an impressive 85. In general, higher-scoring coffees offer a greater degree of complexity in terms of taste. Additionally, our commitment to procuring speciality-grade coffee serves another vital purpose – it empowers coffee producers to earn a substantial premium for the exceptional quality of coffee they cultivate. All the coffee beans at The Kofe Company is Speciality Premium 100% Arabica

Single origin coffees originate from specific regions, farms, or even distinct areas within a single farm. One compelling reason to savor a single origin coffee lies in its remarkable ability to showcase the distinct flavors characteristic of a particular country or region, akin to the way wine does. For instance, Zimbabwean coffee typically offers a medium-bodied profile coupled with zesty acidity and a delightful blend of woody and sweet notes. In contrast, Nicaraguan coffee presents a well-balanced sweetness complemented by hints of chocolate and floral undertones. To truly immerse yourself in the rich coffee heritage of a particular country, choosing single origin coffee beans is the key to savoring its unique attributes, intrinsically linked to its place of origin.

In broad terms, our definition of 'ethical coffee' encompasses coffee that is directly purchased from farmers at a price that is equitable. By 'equitable,' we mean a price that not only covers the production costs but also ensures a fair margin for the farmers. Moreover, we believe that ethical coffee production should be conducted in a manner that upholds environmental stewardship, considering the well-being of future generations and fostering biodiversity. This may involve coffee that is cultivated using organic practices, although we acknowledge that not all coffee producers can bear the cost of obtaining organic certification. When it comes to acquiring coffee from a café, we consistently recommend patronizing local independent establishments rather than large coffee chains. Independent coffee shops are more likely to have established direct connections with coffee roasters and coffee farms. They are also better positioned to address any inquiries you may have about the origins of their coffee beans. For those seeking to purchase coffee beans directly, we encourage sourcing from suppliers who are transparent about their ethical commitments. A quick visit to the coffee company's website can provide insights into their sustainability and ethical policies. Much like smaller coffee shops, independent coffee roasteries are more deeply involved in their supply chains and maintain direct relationships with the coffee farms from which they source their beans. Consequently, they are usually well-equipped to answer any questions regarding their partner farms and their commitment to ethical practices.

Yes it is! Both in the short-term (just after drinking a cup) and the long-term (wellbeing throughout your lifetime), coffee has proven benefits to your health and happiness. Coffee is a source of the following nutrients, which are useful in different ways: Vitamin B2 (riboflavin) – to help build red blood cells and support energy functions Vitamin B3 (niacin) – to balance cholesterol levels, reduce inflammation, and promote healthy brain function Vitamin B5 (pantothenic acid) – to help convert food into energy – it’s also good for healthy skin, hair & eyes Potassium – to reduce blood pressure and conduct signals through the body Magnesium – to create energy & proteins, maintain DNA, and regulate stress

Did you know that the world's coffee primarily comes from two species: Arabica and Robusta? ARABICA COFFEE Arabica constitutes over 60% of global coffee production. It boasts a complex flavor profile with sweet notes of fruits, florals, chocolate, and nuts. Arabica is more expensive due to its delicate nature and specific cultivation requirements, like weather and altitude. The beans are oval and larger. ROBUSTA COFFEE Robusta, accounting for 25% of coffee production, is less sweet than Arabica with woodier or burnt rubber flavors. It's hardier and less expensive because it's more resilient to adverse conditions. Robusta beans are smaller and paler. OUR CHOICE We exclusively use 100% high-grade Arabica coffee in our products. While less common in instant coffee, we believe it offers superior taste and allows us to explore diverse flavor profiles from around the world in our Premium Coffee range.